The day starts off with this session featuring Ian Richardson and Jan Swartz of Holland America Group.
Next are representatives from MSC Cruises, Marella Cruises & TUI River Cruises and Norwegian Cruise Line Holdings Ltd. (NCLH).
This session will feature representatives from NCLH, Royal Caribbean Group and Ponant in discussion.
The future investments cruise lines plan to make over the next 12-24 months will be revealed here. Specifically, strategic IT investments in bandwidth, satellites, IoT and more will be covered, as will plans to retrofit legacy ships to keep up with technological advancements. A 35-minute panel discussion will be capped off with audience interaction and a Q&A.
tzChromar allows ships and vessels crossing time zones to automate time changes – thus helping operations teams and ensuring optimal customer / crew experience. There are over 77,000 time zone changes at sea with 2,000 devices per ship. That equates to 38,000,000 device time zone changes being required.
Current manual processes are error-strewn. Broken SSL connections lead to transactional issues which affect customer experience, operational workload and ultimately revenue.
1 solution is thus set to solve 38 million problems.