With over 20 years’ experience in the travel and cruise industry we recognise the specific nuances of vendor platforms, complex integrations and our clients need for stable business critical applications. We understand that downtime in the travel industry in any part of an integrated ecosystem of applications can mean an instant loss of revenue to your business.
Specific expertise in cruise and maritime means that we are also one of the few cloud vendors in the world with experience in hosting and managing integrated on-board systems and our 24/7/365 network operations centres have built bespoke processes and procedures to cope with the latency and connection reliability associated with floating vessels.
Our teams implement and manage high volume reservations, global distribution platforms as well as consumer facing web applications. ICE enterprise solutions focus around high availability hosting for mission-critical applications, on-board systems and high volume B2C/B2B platforms. ICE is a Qualified Multitenant Hoster (QMTH) authorized by Microsoft.
Over the many years we have worked in the travel industry we have gained experience and excellent relationships with most of the leading travel and cruise on-shore and on-ship software vendors. This enables us to implement solutions quickly and if unexpected problems happen we resolve them by finding the root cause faster.
Our security and compliance division is Certified by the UK government as an accreditation body for GDPR, Cyber Essentials, Cyber Essentials Plus and PCI-DSS compliance. Our core enterprise class datacenters are compliant with ISO 27001:2005, ISO 9001:2008, and PCI with the highest standards employed and maintained.
We offer niche travel and maritime expertise in AWS, Azure, Microsoft, HyperV and VMware technologies to build bespoke solutions using dedicated hardware, hybrid or full public cloud environments, giving you confidence in our solutions and peace of mind.
Our Tier 4, geographically replicated data centers are completely secure with a fully (full resilience across all network, comms and infrastructure components) redundant network and comprehensive uninterruptible power supply (UPS) and dual resilient power generators with oil tanker standby for continual availability.
Years of travel and cruise specific knowledge enable us to help you in integrating complex infrastructure and application layers across land and sea whilst ensuring bespoke monitoring solutions tailored to your unique operational environment and application ecosystem.
If a global data center footprint is required, ICE also partners with key data center providers across the globe (US & Australia). These strategic partnerships allow us to deliver endpoint services to a dispersed user base.
If your enterprise hosting solution is managed in our highly secure N+1 data centres it is protected with 99.99% availability uptime guarantee and on-site engineer rapid response time.
24/7/365 support from our Cisco, Microsoft and Oracle certified technical engineers gives you the freedom to concentrate on your core business, whilst your dedicated server or private cloud solution is looked after around the clock by our data centre experts.
In our industry due to legacy and data implications we know that a “cloud first” vision can be a long process which is why we help plan, build and manage flexible hybrid architectures which continuously change along your pathway to the cloud.
All full public and hybrid cloud environments are backed by certified AWS or Azure engineers and architects — 24x7x365.