When you are looking for a travel technology system, finding the right solution for your company can feel like walking through a minefield. Technical jargon and well-crafted sales presentations from vendors sound like the answer to all your needs, but very often can be misleading. Ahead of Travel Technology Europe this month, I spoke to Travolution about the 11 most common mistakes when choosing a travel system.
- Choosing a product outside your expertise and falling for the ‘new and shiny’
- Not performing enough due diligence and fail to plan the new system transition
- Buying at the wrong time and not thinking about company future plans.
- Not buying based on your needs, but based on the price
- Assuming certain features are included and ignoring the missing functionalities
- Thinking product can be upgraded easily
- Not testing the designed applications before implementation
- Size isn’t everything
- Choosing a system purely on the ‘looks’, not evaluating all costs involved with its purchase.
- Setting expectations high, thinking that you’ll find the perfect software
- The ‘human element’
It is vital to consider all of these elements when choosing a new system to make sure you end up with a solution that fits your business needs, budget, goals, and the needs of those operating the system on a daily basis.