Innovation Hub

Welcome to our news and blog section. Here you will find the latest updates from theICEway and our IT specialists at ICE. We are frequently invited to attend and speak at industry events, so if you don’t want to miss out on those, this is the page for you.

With more than 20 years’ worth of experience in cruise, travel and healthcare, you will also be able to read more about these key sectors. Of course, at the heart of it all is Information Technology – which some of you may know as ‘IT’ – and we’ll certainly include news on that.

Our ecosystem of companies was founded upon 3 guiding principles, or values: People, integrity and innovation. We always aim to infuse our every effort with one or all of these. The first, ‘people’, includes not only our people, but also those we work alongside each day. If you are reading this, then you can rest assured that it also includes you.

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Seatrade Cruise Ambassador Ian Richardson

by Asa Sargeant | July 7, 2021 | General News & Events, Cruise & Maritime | 0 Comments

Last month, we published this article on Seatrade Cruise Global. Due to take place in September, this popular event is set to be huge. We will bring you further updates on this in the weeks ahead. Today though, we focus upon the SC Ambassador Programme. More specifically, we speak with Ian Richardson about his recent appointment as an ambassador.

Who Are Seatrade Cruise?

Seatrade Cruise Review is the premier B2B publication for the cruise industry, and Seatrade Cruise News is the leading online cruise news portal. Seatrade events are famed for bringing together the cruise community from all corners of the globe. It is fair to say that if you are part of the cruise industry, you will have regular contact with the Seatrade Cruise brand.

As part of theICEway ecosystem of companies, the IT experts at ICE deliver solutions, services and support to the cruise industry. That means we all take a very keen interest in new Seatrade developments.

The Seatrade Cruise Ambassador Programme

Ambassadors are typically brand champions, and so it is in this case. They are responsible for spreading the word about upcoming events, as well as appearing at them to impart their knowledge on their particular expertise.

The Seatrade programme is designed to ensure that only the best content is assembled and shared within the cruise community. We are delighted then that our own Ian Richardson will be spearheading this effort on the technology front.

Ian Richardson, Global Tech Ambassador

Ian has worked in cruise for more than 20 years, starting as an IT Manager. He then co-founded theICEway with Conor Byrne. The two have strived to create innovative solutions for the industry ever since. In 2021, he was named as Seatrade Cruise Global Tech Ambassador. We caught up with him for a few words on the role and the event itself:

“I’m honoured to be Tech Ambassador and to work with the brilliant team at Seatrade Global. I’m delighted to have the opportunity to add value by helping develop content for the most prestigious cruise events and to speak about the key issues in this fantastic industry. The role of IT has grown exponentially over the years and continues to do so. The pandemic has had a huge effect of course in accelerating digitalisation. There are so many new innovations which the guests are eager to get back onto the ships and experience. It is a great time to be in cruise!”

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