The travel industry today is highly competitive with multiple players and travel platforms vying for top space within their niche. Price wars, cutting-edge promotional campaigns, [...]
ICE ICT have provided excellent advice and consultancy throughout our Global travel reservation system replacement. They really understand our business processes, our systems and their guidance has proven invaluable.
We moved to the ICE ICT fully managed service because of the critical nature of our systems. Since moving we have had minimal downtime and the productivity of staff has substantially improved. Quick to respond and highly professional yet friendly the ICE ICT technical team are acutely aware of our specific needs and requirements. It is an absolute pleasure to confidently pass our IT systems to a reliable pair of hands and get on with growing our business.
ICE ICT combine the key strengths of professionalism and knowledge of IT systems with a solid understanding of our business processes and the travel tools we use regularly. Through the ICE Managed Service they have delivered us proactive network management, valuable advice on our IT strategy and a team of excellent engineers that provide us with fantastic customer service. ICE ICT has become a valuable member of our team always delivering a first class service.